Terms and Conditions - Gardening Services Victoria
Introduction
Welcome to Gardening Services Victoria. These Terms and Conditions govern the provision of our gardening services. By engaging our services, you agree to comply with and be bound by the following terms. Please read them carefully to ensure a clear understanding of our mutual obligations.
Service Agreement
Scope of Services
Our services include but are not limited to:
- Lawn maintenance and mowing
- Planting, pruning, and weeding
- Garden design and landscaping
- Soil preparation and fertilization
- Installation and maintenance of irrigation systems
Any additional services requested will be subject to separate agreement and may incur additional charges.
Scheduling and Availability
Services are scheduled based on availability. We strive to accommodate your preferred dates and times, but cannot guarantee specific schedules. Regular maintenance schedules will be established upon agreement.
Payment Terms
Pricing Structure
Our pricing is based on the scope of services required, the size of the property, and the complexity of the tasks. A detailed quote will be provided prior to the commencement of services.
Invoicing and Payment Methods
Invoices are issued monthly/bi-weekly (specify as appropriate) and are payable within 14 days of receipt. We accept payments via:
- Bank transfer
- Credit/debit cards
- PayPal
Late payments may incur a 1.5% monthly interest charge.
Client Responsibilities
Property Access
The client agrees to provide adequate access to the property during scheduled service times. This includes ensuring gates are open and any necessary keys or access codes are provided in advance.
Providing Necessary Information
The client must inform us of any specific requirements, existing issues, or preferences related to the gardening services. Failure to provide this information may affect the quality and timing of the services delivered.
Cancellation and Rescheduling Policy
Notice Period
Clients may cancel or reschedule services with at least 48 hours notice. Cancellations made with less notice may be subject to fees.
Cancellation Fees
Cancellations within 24 hours of the scheduled service may incur a fee equivalent to 50% of the service cost.
Liability and Insurance
Damage to Property
While we take utmost care in performing our services, our company is not liable for any pre-existing damage or unforeseen issues arising during service. Any damages caused inadvertently will be rectified promptly.
Worker’s Compensation
We maintain comprehensive worker’s compensation insurance to cover any injuries sustained by our employees during the course of their duties.
Termination of Agreement
Termination by Client
The client may terminate the agreement at any time with appropriate notice as outlined in the cancellation policy.
Termination by Service Provider
We reserve the right to terminate services if the client fails to comply with the terms and conditions, including non-payment or abusive behavior towards staff.
Dispute Resolution
Negotiation
In the event of any disputes arising from the services provided, both parties agree to attempt resolution through direct negotiation.
Mediation and Arbitration
If negotiation fails, disputes will be resolved through mediation or, if necessary, binding arbitration in accordance with Victorian law.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any legal actions or proceedings will be conducted within the appropriate courts of Victoria.
Amendments to Terms
We reserve the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.